Streamlining Success: Our 5-Step Customer Process

A five-step customer process infographic. Left to right: Assess Needs (speech bubble), Design Plan (pencil and ruler), Permits & Compliance (document), Seamless Install (toolbox), Final Approval (magnifying glass).

Is your warehouse storage holding your business back? Disorganized aisles, inefficient layouts, and outdated storage systems can create costly delays and safety risks.  

At Hi-Cube, we specialize in transforming storage headaches into streamlined solutions through our proven 5-step customer-focused process.  

Whether you’re upgrading your warehouse, optimizing office organization, or installing industrial shelving, we’re here to help BC businesses every step of the way. 

1. Discovery: Understanding Your Unique Storage Challenges 

Every successful project starts with a conversation. Our expert sales team takes the time to listen to your pain points, business goals, and specific storage needs. This personalized consultation ensures we recommend solutions that align with your operations, whether that’s maximizing space, improving safety, or boosting productivity.

2. Design: Customized Plans Tailored to Your Space 

With your input and our expertise, our design team develops a comprehensive plan customized for your facility. We create detailed drawings and specifications that give you full clarity on the scope, functionality, and budget of your new storage system before moving forward. 

3. Engineering & Permitting: Taking Care of the Details 

Navigating municipal and provincial regulations can be overwhelming. Once Hi-Cube is under contact, our engineering team prepares all the necessary compliant documentation packages and manages permit applications on your behalf. We make sure your project meets all legal requirements, smoothing the path to installation. 

4. Installation: Professional Execution with Minimal Disruption 

Our skilled in-house installation crew handles logistics, scheduling, and assembly with precision and care. We work around your schedule to minimize downtime and disruption, ensuring your new storage system is installed safely, on time, and to the highest standards. 

5. Validation: Quality Assurance & Final Approvals 

Once installation is complete, we conduct a thorough inspection to confirm everything meets Hi-Cube’s strict quality criteria as well as regulatory standards. We then coordinate with you and local authorities to secure final approvals, giving you confidence your system is fully compliant and ready for use. 

Real Results: Optimizing a Delta Pipe Supplier’s Storage Racking

Cantilever racking system with 8 rack arms for pipe storage at a Delta BC supplier's warehouse

In this project, we helped a pipe supplier in Delta, BC overhaul their pipe storage rack system. Our full-service approach from planning and engineering to installation and permitting delivered a comprehensive solution that significantly optimized functionality and storage capacity.   

This case study exemplifies how Hi-Cube’s end-to-end process turns storage challenges into operational wins for businesses across BC. Explore more success stories here 

Why Choose Hi-Cube for Your Storage Solutions in BC?

  • Experience: For over 40 years, we’ve worked with businesses and organizations in various industries across the Lower Mainland, Vancouver Island, and Interior BC.  
  • Comprehensive Service: From consultation to final approval, we manage every step so you can focus on your business. 
  • Customer Focus: Storage solutions tailored to the unique needs of your business or organization. 
  • Quality & Compliance: Industry-leading standards with fully compliant engineering and permitting for your peace of mind.  

Ready to overcome your storage challenges? 

Don’t let disorganized storage slow your business down. Hi-Cube’s end-to-end process ensures your warehouse or office storage is efficient, safe, and fully compliant. From consultation to final approvals, we handle every step so you can focus on running your business. 

Contact us for a free consultation and see how we can turn your storage challenges into operational wins. 

Frequently Asked Questions 

Which areas in BC do you serve?

We provide storage solutions throughout British Columbia, including Delta, Surrey, Richmond, Langley, Burnaby, Abbotsford, Coquitlam, Vancouver, Vancouver Island, the BC Interior, and Kelowna. See all areas we serve here.

What industries do you specialize in?

Hi-Cube works with a variety of industries, including industrial warehouses, logistics, manufacturing, retail, offices, healthcare, higher education, museums, and commercial facilities.

Can you handle both small and large projects?

Absolutely. From small office shelving upgrades to large-scale industrial warehouse installations, we tailor our services to meet your needs. See our case studies for examples of our work. 

What kind of customized storage solutions do you offer?

We offer a wide range of tailored storage solutions to meet the unique needs of our clients, including: